How can we help you?

No. Registration on Layaji.in is absolutely free of charge.

You can browse products and add items to your cart without signing in, but you will be prompted to log in or register during checkout to place your order and choose your delivery address.

Yes, you can save multiple delivery addresses in your Layaji profile (Home, Work, etc.) and easily select your preferred delivery address at checkout.

My Account is your personal dashboard on Layaji where you can view active orders, review past order history, manage saved addresses, and update profile information.

We support multiple convenient payment options:

• Cash on Delivery (COD) – Pay cash when your order arrives.
• Online Payment – UPI, Credit/Debit cards (Visa, Mastercard, RuPay), and Netbanking secured via Razorpay.

Yes, all online transactions are processed through 128-bit SSL encrypted, PCI-DSS compliant payment gateways with two-factor authentication (OTP verification).

No hidden charges. Applicable GST is already included in product prices or displayed clearly during checkout. Delivery fees and partner tips are shown upfront before order confirmation.

In case of cancellation or undelivered items, the refund is processed directly to your Layaji store credit for immediate use on future orders, or refunded back to your original payment card/bank within 5-7 business days.

During checkout, you choose a convenient delivery date and time slot. Your order is delivered within your selected window. You will also receive SMS updates as your order is dispatched.

We deliver throughout the day across multiple slots:

Delivery charges are calculated based on order value, distance, and chosen store category:

Yes, same-day delivery is available for orders placed before the slot cut-off time. You can choose any available slot for today on the checkout page.

We follow a hassle-free return policy. If you receive an unsatisfactory or damaged item, you can return it directly to the delivery rider at your doorstep, or report it to customer support within 48 hours for immediate credit.

Our support team is available 7 days a week from 7:00 AM to 10:00 PM.

• Phone: +91 9627888616 / 0135-7965821
• Email: layaji.in@gmail.com

Yes, we provide bulk supply to restaurants, cafes, hostels, and corporate offices at special institutional prices. Write to us at layaji.in@gmail.com with your requirements.